By Carmen Turner, Board-Certified Adult Health NP and Psychiatric-Mental Health Clinical Nurse Specialist
Deciding to see a mental health provider is a big step. It is normal to feel nervous, especially if you have never had a psychiatric appointment before. Many people worry about what they will be asked, whether they will be judged, or whether they will be pushed into taking medication.
Knowing what to expect can make that first visit much easier. Here is how a telehealth psychiatric evaluation works at Serenity Wellness & Psychiatry.
What Is a Psychiatric Evaluation?
A psychiatric evaluation is a detailed conversation about your mental health, physical health and life. The goal is to understand what you are experiencing, why it may be happening, and what treatment could help.
It is not a test you can pass or fail. There are no wrong answers. It is simply the starting point for a plan built around you.
Before Your Visit: How to Prepare
A little preparation helps you get the most out of your time:
Find a private, quiet space where you can talk openly without being overheard.
Check your device and internet and make sure your camera and microphone work.
Make a list of your medications, including vitamins, supplements and over-the-counter products.
Note your main concerns, such as when symptoms started and what makes them better or worse.
Gather past records if you have them, including previous diagnoses or medications you tried.
Have your ID and insurance card ready if you are using insurance.
Be in Georgia at the time of your visit, since I am licensed to treat patients located in Georgia.
You do not need to have everything perfectly organized. Bring what you can, and we will fill in the rest together.
During Your Evaluation (60–90 Minutes)
Your first visit is longer than follow-up visits because I want to get to know you as a whole person, not just your symptoms. We will talk about:
What brought you in and how you have been feeling.
Your mood, anxiety, sleep, energy, focus and appetite.
Your medical history and current medications.
Any past mental health treatment and what helped or did not help.
Family history of mental health or substance use concerns.
Alcohol and substance use.
Stressors at work, at home and in relationships.
Your goals and what you would like to feel different.
I may also ask you to complete short questionnaires about symptoms such as anxiety, depression or attention. These help measure where you are today and track your progress over time.
Because my background includes internal medicine, I also look for physical causes that can affect mental health, such as thyroid problems or vitamin deficiencies. Sometimes I will recommend lab work.
Will I Have to Take Medication?
Not necessarily. Not every patient needs medication. Some people do best with therapy skills, lifestyle changes and holistic approaches. Others benefit from medication, alone or combined with other treatment.
If medication may help, we will talk through the options, possible side effects and your preferences. You are always part of the decision.
Please note that I do not prescribe controlled substances such as benzodiazepines, except in an acute emergency, or stimulants such as Adderall. For ADHD, I offer non-stimulant options.
At the End of Your Visit
Before we finish, we will review:
What I think may be going on
Your personalized treatment plan
Any prescriptions, lab work or referrals
When to schedule your first follow-up visit
Follow-Up Visits (30–45 Minutes)
Follow-up visits are where we check your progress, adjust treatment and keep moving toward your goals. They may include medication management, reviewing lab results or supportive psychotherapy.
Cost and Insurance
I accept several insurance plans, including Aetna, Cigna, Anthem Blue Cross Blue Shield, Carelon Behavioral Health, UnitedHealthcare, Oxford and Oscar. Self-pay rates are $400 for the initial evaluation and $125 for follow-up visits. Not sure where to start? I offer a free 15-minute consultation.
Frequently Asked Questions
Is a telehealth psychiatric evaluation as effective as an in-person visit?
For many people, yes. Telehealth allows for a thorough evaluation and ongoing care, with the added comfort of being at home.
What if I get emotional during the visit?
That is completely okay. This is a safe, non-judgmental space. Take whatever time you need.
Do I need a referral?
In most cases, no. Some insurance plans have their own requirements, so it is worth checking with your insurer.
Is my information kept private?
Yes. Your health information is protected, and visits take place on a secure telehealth platform.
Ready to Take the First Step?
You don't have to have everything figured out before reaching out. Let's start with a conversation.
Book your free 15-minute consultation or learn more about my services.
If you are in crisis or thinking about harming yourself, call or text 988 to reach the Suicide & Crisis Lifeline, available 24/7, or call 911. See our Emergency Resources page.
This article is for general education and is not a substitute for personal medical advice.
